Question 1

Does the AI Tutor adapt to my level of knowledge?

Accepted Answer

Yes. The AI Tutor adapts to your level of knowledge and learning pace and tries to provide explanations that are easy for you to understand.

Question 2

Does the AI Tutor explain the solution process?

Accepted Answer

Yes. The AI Tutor not only provides the answer but also explains the solution process step by step.

Question 3

Does the AI Tutor help me understand rather than just provide the answer?

Accepted Answer

Yes. The aim of the AI Tutor is to help you understand the topic and learn how to solve tasks independently.

Question 4

Can the AI Tutor ask me questions?

Accepted Answer

Yes. The AI Tutor can ask additional questions to better understand your level of knowledge and help you learn more effectively.

Question 5

Can I upload my school textbook?

Accepted Answer

Yes. YYou can upload your school textbook or other learning materials so that the AI Tutor can use them when answering your questions.

Question 6

What files can I upload?

Accepted Answer

YYou can upload learning materials in formats supported by the Platform, such as PDF and TXT files, as well as files in other formats supported by the Platform.

Question 7

Will the AI Tutor answer based on the textbook I upload?

Accepted Answer

Yes. If you upload your textbook or other learning materials, the AI Tutor will be able to use them when answering your questions.

Question 8

Can I upload materials prepared by my teacher?

Accepted Answer

Yes. YYou can upload learning materials prepared by your teacher if you have the right to use them.

Question 9

What are credits?

Accepted Answer

Credits are used for AI Tutor features. The number of credits used depends on the actions performed and the features used.

Question 10

What happens when I run out of credits?

Accepted Answer

When you run out of the credits included in your plan, you can purchase additional credits at any time and continue using the AI Tutor. You will also be able to choose a different plan if it better suits your learning needs.

Question 11

What is the difference between the Free, Standard and Premium plans?

Accepted Answer

The plans differ in the number of credits provided, the number of active AI Tutors, the size of the knowledge storage and other features. A detailed comparison of the plans is available on the pricing page.

Question 12

Can I change my plan at any time?

Accepted Answer

Yes. You will be able to choose a different plan according to your needs.

Question 13

Can the AI Tutor explain the same thing in different ways?

Accepted Answer

Yes. You can ask it to explain the topic more simply, in more detail or provide a different solution method.

Question 14

Can the AI Tutor understand images?

Accepted Answer

Yes. YYou can upload a photo of a task, text or image, and the AI Tutor will analyse it and help you understand the information provided.

Question 15

Which plan should I choose?

Accepted Answer

The choice of plan depends on how often you plan to use the AI Tutor. If you just want to try the Platform, start with the Free plan. If you study regularly, the Standard or Premium plan may be a better choice.

Question 16

Can I start with the Free plan?

Accepted Answer

Yes. You can start with the Free plan and later choose a paid plan if you need more features.

Question 17

Can I change my plan at any time?

Accepted Answer

Yes. You can choose a different plan according to your learning needs.

Question 18

Can I cancel my subscription at any time?

Accepted Answer

Yes. Once the paid period ends, you can choose not to renew your subscription.

Question 19

Do unused credits carry over to the next subscription period?

Accepted Answer

Yes. If your subscription is renewed without interruption, any unused credits will remain in your account and carry over to the next subscription period. If you pay by bank card and do not cancel automatic renewal, your subscription will renew automatically and your unused credits will remain in your account.

Question 20

What happens to my credits if my subscription expires?

Accepted Answer

When your subscription expires, your unused credits will be retained for an additional 7 calendar days. If you renew your subscription within this period, all unused credits will remain in your account.

Question 21

What happens if I renew my subscription more than 7 days after it expires?

Accepted Answer

If more than 7 calendar days have passed since your subscription expired, any unused credits from your previous subscription will be cancelled and cannot be restored. When you purchase a new plan, your account will receive the credits included in that plan.

Question 22

Does the 7-day rule also apply to additionally purchased or received credits?

Accepted Answer

Yes. Unless otherwise stated, both credits included in your subscription plan and any additionally purchased or received credits will remain in your account if you renew your subscription within 7 calendar days after it expires. If you do not renew your subscription within this period, any unused credits will be cancelled.

Question 23

Can unused credits be retained if I pay via Bank Link?

Accepted Answer

Yes. Since subscriptions paid via Bank Link are not renewed automatically, you have 7 calendar days after your subscription expires to purchase a new plan. If you renew your subscription within this period, your unused credits will remain in your account. If you renew later, any previously unused credits will be cancelled.

Question 24

What payment methods can I use?

Accepted Answer

You can pay using the payment methods offered on the Platform, which are displayed during the checkout process.

Question 25

When is my plan activated?

Accepted Answer

Your plan is activated immediately after your payment has been successfully confirmed.

Question 26

Will I receive an invoice?

Accepted Answer

Yes. For AI Tutor services, the invoice is issued by LuxRepetitor. For one-to-one lessons with a private Tutor, the invoice for the teaching service, if required, is issued by the Tutor. LuxRepetitor provides a detailed payment breakdown showing which part of the payment is allocated to the Tutor and which part is allocated to LuxRepetitor for the Platform services.

Question 27

What is the difference between the Free, Standard and Premium plans?

Accepted Answer

The plans differ in the number of credits provided, the number of active AI Tutors, the size of the knowledge storage and additional features. A detailed comparison is available on the pricing page.

Question 28

Does the Premium plan provide more AI features?

Accepted Answer

The Premium plan provides more credits and additional features, making it suitable for users who study more intensively.

Question 29

Can I purchase additional credits?

Accepted Answer

Yes. You can purchase additional credits at any time.

Question 30

Can I purchase additional credits without changing my plan?

Accepted Answer

Yes. You can purchase additional credits and continue using the same plan.

Question 31

Are additional credits activated immediately?

Accepted Answer

Yes. After successful payment, additional credits are usually added to your account immediately.

Question 32

Can the whole family use one plan?

Accepted Answer

Yes. Other family members can also use the same plan, but only one user can use the AI Tutor at a time.

Question 33

Does each child need a separate plan?

Accepted Answer

Not always. If your children use the AI Tutor at different times and the same plan is suitable for them, one plan may be sufficient.

Question 34

Why should I choose a paid plan?

Accepted Answer

Paid plans provide more credits, greater access to AI features and allow you to use LuxRepetitor learning features more intensively.

Question 35

Which plan is the most popular?

Accepted Answer

The Standard plan is the most popular choice. You can choose it for 1 month or 4 months. If you plan to use the AI Tutor for a longer period, the 4-month plan may offer better value. You can always find the latest prices and offers on the plan selection page.

Question 36

Can I start with a smaller plan and upgrade to a larger one later?

Accepted Answer

Yes. If your needs change, you will be able to choose a different plan.

Question 37

How many credits does one question use?

Accepted Answer

One question asked to the AI Tutor uses 1 credit.

Question 38

Do longer answers use more credits?

Accepted Answer

No. Regardless of the length of the answer, one question you ask costs 1 credit.

Question 39

Does analysing an image use more credits?

Accepted Answer

No. If you upload an image and ask a question about it in a single request, 1 credit is used.

Question 40

Does analysing a document use more credits?

Accepted Answer

No. One question about an uploaded document uses 1 credit.

Question 41

How can I save credits?

Accepted Answer

Each question asked to the AI Tutor costs 1 credit, so we recommend formulating your question clearly and thoroughly in a single request.

Question 42

What uses the most credits?

Accepted Answer

All questions submitted to the AI Tutor—whether they include text, an image or a document—use 1 credit for each question asked.

Question 43

Can I upload an image and ask a question about it in the same request?

Accepted Answer

Yes. YYou can upload an image and ask a question in the same request. Such a request will use 1 credit.

Question 44

Can I ask several related questions in a single request?

Accepted Answer

Yes. If several questions are submitted in a single request and relate to the same topic, the request will use 1 credit.

Question 45

What is the AI Tutor?

Accepted Answer

The AI Tutor is an artificial intelligence-powered virtual tutor that helps students learn independently.

Question 46

How is the AI Tutor different from a human tutor?

Accepted Answer

The AI Tutor is available at any time of day and can immediately answer questions, explain topics, help with exercises or prepare for assessments. One-to-one lessons with tutors on the Platform are provided by independent tutors.

Question 47

Can the AI Tutor replace a human tutor?

Accepted Answer

The AI Tutor is an excellent learning support tool, but in certain cases, one-to-one lessons with a tutor may be more beneficial. On the Platform, you can use the AI Tutor, one-to-one lessons or both services together.

Question 48

What can the AI Tutor do?

Accepted Answer

The AI Tutor can: explain learning topics; help solve exercises; analyse homework; help prepare for tests and examinations; create tests; create an individual learning plan; assess learning progress; answer students’ questions.

Question 49

Who is the AI Tutor intended for?

Accepted Answer

The AI Tutor is intended for students studying in accordance with the Lithuanian general education curriculum.

Question 50

Is the AI Tutor suitable for primary school students?

Accepted Answer

Yes. The AI Tutor can also help primary school students by providing explanations appropriate to their age and learning level.

Question 51

Is the AI Tutor suitable for older students?

Accepted Answer

Yes. The AI Tutor can help students prepare for tests, PUPP, state graduation examinations and other assessments.

Question 52

Is the AI Tutor available 24 hours a day?

Accepted Answer

Yes. You can use the AI Tutor at any time of day.

Question 53

Does the AI Tutor respond immediately?

Accepted Answer

Yes. In most cases, a response is provided within a few seconds.

Question 54

Can the AI Tutor help with homework?

Accepted Answer

Yes. The AI Tutor can explain exercises, show the steps needed to solve them and help students better understand the learning material.

Question 55

Can the AI Tutor create tests?

Accepted Answer

Yes. The AI Tutor can create tests of different levels of difficulty based on a selected topic.

Question 56

Can the AI Tutor explain mistakes I have made?

Accepted Answer

Yes. You can provide your solution or exercise, and the AI Tutor will help you understand where the mistake was made and how to correct it.

Question 57

Can the AI Tutor help me prepare for examinations?

Accepted Answer

Yes. The AI Tutor can help you revise topics, solve exercises, create tests and prepare for assessments.

Question 58

Does the AI Tutor always provide correct answers?

Accepted Answer

The AI Tutor aims to provide answers that are as accurate as possible, but it may sometimes make mistakes or interpret a question incorrectly. We recommend evaluating important information critically and, if you have any doubts, checking other sources or consulting a tutor.

Question 59

Does the AI Tutor complete tasks for the student?

Accepted Answer

No. The AI Tutor is designed to help students understand learning material and learn how to solve tasks independently.

Question 60

Can I use only the AI Tutor?

Accepted Answer

Yes. You can use only the AI Tutor, only one-to-one lessons with a tutor, or both services together.

Question 61

Does the AI Tutor remember previous conversations?

Accepted Answer

Conversation history may be stored to ensure the operation of the AI Tutor and improve the user experience, in accordance with the Platform’s Privacy Policy.

Question 62

Are my conversations with the AI private?

Accepted Answer

Yes. Conversation data is processed in accordance with the requirements of the General Data Protection Regulation (GDPR) and the Platform’s Privacy Policy.

Question 63

Can several family members use the AI Tutor?

Accepted Answer

Yes. For example, if you have purchased the Mathematics AI Tutor and it is suitable for your brother or sister, they may also use it. It is important that the AI Tutor is used from only one account at a time – only one user may be active at any given time.

Question 64

Can I cancel my subscription at any time?

Accepted Answer

Yes. If you use an automatically renewing subscription, you can turn off automatic renewal at any time in your account. The subscription will remain valid until the end of the period you have already paid for.