Purchase, delivery and return terms

1.1. The Platform provides digital services only – access to the AI tutor system. 1.2. No physical goods are sold and no physical delivery is made. 1.3. A temporary non-exclusive licence to use the System is acquired under the License Agreement.

2.1. The contract is deemed concluded when the user: - fills in the order form, - indicates consent to the License Agreement and these terms, - makes payment. 2.2. Access to the System is granted without delay after successful confirmation of payment. 2.3. The service is deemed to have commenced from the moment the user is able to log in to the account.

3.1. Service prices are indicated on the Platform at the time of order. 3.2. Payment is made in advance for the entire selected plan period. 3.3. Available payment methods are indicated at the time of order (e.g. card, online banking, payment operators). 3.4. Payment is deemed made when funds are credited to the account of MB "Luxagente".

4.1. The licence is valid for the paid plan period from the payment date, unless otherwise indicated on the Platform. 4.2. If you pay by card, the subscription renews automatically at the start of each billing period until you cancel in your account (Billing). If you pay by online banking or other methods that do not store a card for renewals, the subscription does not renew automatically. 4.3. When a non-renewing period ends, access to the System ends unless you place a new order and pay in Pricing. 4.4. As the service is provided immediately after payment and is deemed to have commenced, no refund is made for the subscription period already started.

5.1. In accordance with Article 6.228(10), part 2, point 13 of the Civil Code of the Republic of Lithuania, the consumer loses the right to withdraw from the distance contract within 14 days if: - the provision of services has begun with the consumer's explicit consent; - the consumer was informed that they would lose the right to withdraw from the contract once the service has begun. 5.2. By indicating consent to these terms and making payment, the user confirms that: - they agree for the service to commence without delay; - they understand that they will lose the 14-day right of withdrawal. 5.3. No refund is made for the subscription period already started.

6.1. The Company endeavours to ensure uninterrupted provision of the service but is not liable for disruptions arising from: - internet connection problems, - the operation of payment operators, - third-party servers or service providers, - the user's equipment or software. 6.2. If disruptions are due to the Company's fault and last longer than 48 hours within a 30-day period, the Company may offer a proportionate solution (e.g. extension of the subscription period).

7.1. Paid services may be purchased only by adults or minors from 14 years of age with the consent of parents or guardians. 7.2. Parents or legal guardians are responsible for the minor's actions on the Platform.

For purchase, payment or technical enquiries: 📧 luxagente@gmail.com 📞 +37067150758